Make sure the USB cable is properly connected to both your computer and your Cricut Explore. Disconnect the Explore machine from the computer and turn it off. After the restart is finished, turn on the Explore machine and reconnect it to the computer, then try cutting again. The main cause of problems with Design Space is a slow internet connection.
The program requires good and consistent upload and download speeds. A connection inconsistent with drops and spikes can also cause software problems. You’re likely to get a more consistent connection if your device is closer to your modem. Slow Internet connection is the main cause of problems with Design Space.
The software demands excellent stability on the Internet. Your device may meet all of the above computing requirements, but you may still have issues working with Design Space on your Cricut machine. But Cricut Design Space requires good upload and download speeds, as it constantly sends and receives information as you work on your design. Although Cricut Design Space offers offline mode, but if you want to better design your project, you need to connect to the network.
Cricut themselves agree that they added some features to further train the Cricut machine, but it seems to have created instability in the short term. The design capability that comes with Cricut has been a hot topic since Cricut launched its cutting machines. If this troubleshooting guide doesn’t work for you or if you need technical assistance, you can contact Cricut customer support or visit the help and community pages. Design Space is a companion application that works with the intelligent cutting machines of the Cricut Maker family and Cricut Explore.
I hope it will be resolved soon, you can always call Cricut and they will help you on the phone and they can even share the screen to help you. The Cricut Design space will work in Chrome, Firefox, and Edge, but if you notice a delay, check for any updates in your browser. When all else fails, you may need to call Cricut customer service to discuss your particular issue. If you have a Cricut Maker, Cricut Easy Press, or Cricut Explore, then you’re familiar with Cricut Design Space.
I can’t cut anything on my Cricut because it keeps saying: Please turn on your Cricut but it’s already on. I disconnected the Cricut, walked out of my design space and re-entered, and also shut down my computer several times. Suppose you try all of the above alternatives but none of them work, don’t panic, contact Cricut customer support. I contacted Cricut customer support last week and unfortunately they didn’t have a solution, just to wait until the next update.
Therefore, some measures that fix browser issues may also resolve the issue that Cricut Design Space is not working.